RETAIL
MEETS LOGISTICS

Challenges of the E-commerce Era
22 JUNE 2016 | Regent Hotel | Warsaw
22 June 2016
Warsaw, Regent Warsaw Hotel

Due to the growth of online sales the retail and logistics sectors have become inseparable. Retail chains, logistics experts and owners of warehouses are increasingly interrelated.

Shopping centre tenants, which now also have online shops, currently have to focus more on logistic and warehouse solutions. For warehouse developers they are an important client, who is worth fighting for by way of offering logistic areas adjusted to their needs and enabling them to swiftly service deliveries and returns.

The functioning of traditional shopping centres is also impacted by digital revolution. Modern technologies made owners and managers of retail facilities start adjusting their offers to new, increased requirements of customers. Retail chains also have to take care of marketing and stability of their relations with clients because their business is increasingly based on the idea of omnichanneling.

Silver Sponsor

Silver Sponsor

Bronze Sponsor

Bronze Sponsor

Patron

Patron

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Patron

Media Patron

Media Patron

Media Patron

Media Patron

Media Patron

Media Patron

Media Patron

Media Patron

Media Patron

Media Patron

Media Patron

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Media Patron

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Media Patron

Media Patron

MEETING
of developers and tenants
DISCUSSION PANELS
Forums for exchanging views
INSPIRING PRESENTATIONS

Agenda

Conference

Day 1
22.06.2016
8:30
8:30
Registration and welcome coffee
9:00
9:00
Introduction
9:05
Discussion
9:05
How will the new act on retail sales affect the retail and logistic markets? (Discussion)
View Speakers
9:35
Presentation
9:35
Report on the development of the e-commerce market in Poland. The potential and future of online trading. (Presentation)
View Speakers
9:55
Discussion
9:55
Demand for warehouse space among retail chains and logistic operators – a significant client of warehouse developers (Discussion)
  • How does the growth of e-commerce influence strategies of retail chains and logistic operators?
  • How does the expansion of retailers and new brands influence the supply of warehouse projects and their locations
  • What to pay attention to when letting a warehouse to an e-commerce client?
View Speakers
10:25
Discussion
10:25
The right fit is what matters (Discussion)
  • What are the characteristics of a warehouse for e-commerce operators?
  • Online orders centres, courier hubs and sorting rooms, urban logistic centres and returns centres, warehouses for grocery products sold online – what to choose?
View Speakers
10:55
10:55
Coffee break and networking
11:20
Presentation
11:20
Same day delivery– how to do it? Strategies, ideas and tools used (Presentation)
View Speakers
11:35
Discussion
11:35
Express deliveries: challenges for logistics operators and warehouse developers (Discussion)

Discussion of experts: Small warehouse areas in cities to service the e-commerce industry – availability and characteristics. How to rent them? How to operate them?

View Speakers
12:05
Discussion
12:05
Outsourcing or in-house? (Discussion)
  • Review of current logistic models for online shops (dropshipping, pseudo-just-in-time, goods brokering, extended shopping, fulfillment).
  • Which of the models to choose taking into consideration your business specificity? Consequences of the choice as regards delivery management and storage of goods.
  • Returns service for each of the models.
View Speakers
12:45
Discussion
12:45
Cross-border online sales (Discussion)
  • Differences in online trading in the European Union and countries outside the EU? Differences in legal regulations resulting from consumer laws in a given country (returns, complaints, payment options).
  • How to find your place on foreign e-commerce markets? What model of operations to choose? How to adjust your website to the requirements in a given country?
  • How to adjust your online offer to the specificity of local customers and culture?
View Speakers
13:15
13:15
Lunch
14:15
Discussion
14:15
Shopping centre and online sales (Discussion)
  • The influence of tenants’ online sales on the turnover of shopping centres.
  • The use of the popularity of online purchases in shopping centres (cross channel retailing) – trends, solutions, methods of using both sales sources in shopping centres.
  • Adjusting lease contract terms to servicing online sales.
View Speakers
14:45
Discussion
14:45
New technology in shopping centres (Discussion)
  • Solutions used to present a shopping centre project to future tenants e.g. virtual reality goggles, augmented reality.
  • Solutions facilitating the presentation of shopping centre’s offerings and establishing relations with customers e.g. information kiosks, beacons, mobile applications and discount machines.
  • Amenities such as: concierge, VIP rooms, hands-free shopping, home deliveries – the presentation of solutions used in shopping centres.
View Speakers
15:15
Discussion
15:15
Building customer loyalty (Discussion)
  • Committed customer. How can omnichannel sales solutions increase customer loyalty?
  • Methods of building a long-term brand-client relationship.
  • Promoting a store located in a shopping centre in the omnichannel era.
  • Marketing cooperation between tenants and managers.
View Speakers
15:45
Discussion
15:45
Debuts and development of retail chains on the Polish market (Discussion)
  • Debuts – factors which restrict expansion of new chains in Poland
  • Franchising – development of foreign retail chain in the master franchise/franchise scheme and related problems (business partners, issues regarding delivery and quality of the collection)
  • Do PR and promotion activities for the Polish retail market abroad exist? How familiar are foreign brands with the Polish retail market
View Speakers
16:15
16:15
Cocktail and networking. End of the conference

 Piotr Szafarz
Piotr Szafarz
Partner, Dentons
 Dr Maria Andrzej  Faliński
Dr Maria Andrzej Faliński
Polish Organization of Commerce and Distribution
 Aleksy  Miarkowski
Aleksy Miarkowski
Tax Advisor, Centrum Analiz Klubu Jagiellońskiego / Mazars
 Łukasz Kiczma
Łukasz Kiczma
Board Member of the Chamber of Digital Economy
 Katarzyna Pyś-Fabiańczyk
Katarzyna Pyś-Fabiańczyk
Head of Industrial & Logistics Department, BNP Paribas Real Estate Central and Eastern Europe, founder of Ladies First networking platform
 Tomasz Mika
Tomasz Mika
National Director, Head of Industrial Poland, JLL
 Zbigniew Gawęda
Zbigniew Gawęda
Business Development Manager, FIEGE
 Maciej Madejak
Maciej Madejak
Head of Business Development for Poland, Goodman
 Piotr Klank
Piotr Klank
Regional Director, CTP
 Alicja Kostecka
Alicja Kostecka
Editor-in-chief, Eurologistics
 Marek Dobrzycki
Marek Dobrzycki
Managing Director, Panattoni Europe
 Tomasz Lubowiecki
Tomasz Lubowiecki
President of the board, 7R Logistic
 Krzysztof Wieczorek
Krzysztof Wieczorek
Process Implementation Director at e-logistics, Cursor
 Adam Tomczak
Adam Tomczak
President, X-press Couriers
 Piotr Skoroszewski
Piotr Skoroszewski
Senior Associate, Sharman Church
 Waldemar Olejnik
Waldemar Olejnik
Leasing Manager, SEGRO
 Paweł Sapek
Paweł Sapek
vice president and country manager for Prologis Poland
 Michał Błoński
Michał Błoński
Area Key Account Manager, DAMCO Polska
 Artur Olejniczak
Artur Olejniczak
Institute of Logistics and Warehousing
 Przemysław Klich
Przemysław Klich
Sales Director SCM Solution Group, arvato Bertelsmann
 Monika Hapter
Monika Hapter
Head of Business Development, DB Schenker
 Tatiana Spencer
Tatiana Spencer
Partner, Aspenn Retail Partners
 Anna Rak
Anna Rak
Country Manager, Trusted Shops
 Piotr Kreft
Piotr Kreft
Head of e-commerce, Fashion House Group
 Renata Kusznierska
Renata Kusznierska
Head of Retail Agency, Cushman & Wakefield
 Robert  Szczepanek
Robert Szczepanek
Attorney-at-Law, Causa Finita
 Michał Bogaczyński
Michał Bogaczyński
Associate Director in Asset Management, AEW Europe
 Emil Piszczorowicz
Emil Piszczorowicz
New Business Manager, Surge Cloud
 Marta Usielska
Marta Usielska
Head of Marketing - Asset Services, CBRE
 Wojciech Grendziński
Wojciech Grendziński
Vice President / Sales Director, IMS Sensory Media
 Adrian Zawadzki
Adrian Zawadzki
Metro-Properties
 Roman Boluta
Roman Boluta
CEO, Orba
 Lidia  Piekarska
Lidia Piekarska
Partner, Beyond PR
 Andrzej Jarosz
Andrzej Jarosz
Director of Marketing and Communications, Mayland
 Łukasz Stebelski
Łukasz Stebelski
Business Development Director, eStoreMedia.com
 Grzegorz Morawski
Grzegorz Morawski
Członek Zarządu PROFIT System / Ekspert Polskiej Organizacji Franczyzodawców
 Marta  Krawczyk
Marta Krawczyk
Dyrektor ds. Sprzedaży i Marketingu, Akademia Rozwoju Systemów Sieciowych
 Jakub Serafin
Jakub Serafin
Dyrektor ds. Rozwoju, Varsovia Food Company - Dunkin Donuts franchisee

News

13 June 2016

The fourth sponsor joined the conference

We are pleased to announce that ECE – European leader in shopping center market and AEW Europe – leading real estate investment manager are conference Silver Sponsors. Industrial space developer – Panattoni Europe – has become Bronze Sponsor. Raben Group has joined as a second Bronze Sponsor. Company has been present on the European market for ...
Shopping centre tenants – free entry!
9 June 2016

Shopping centre tenants – free entry!

We are pleased to announce that shopping centre tenants can participate in the conference free of charge. We are convinced that the conference will be an excellent meeting of minds in the fields of retail and logistics, and will uncover the mysteries posed by the era of e-commerce. In addition, it will be a great opportunity to establish new business ...
RETAIL MEETS LOGISTICS - Challenges of the E-commerce Era
Warsaw
Regent Warsaw Hotel
Belwederska 23